ORLANDO - Central Florida based communications provider Voxeo, announced today that Bob Ingalls, a 33-year veteran of the telecommunications industry and former Verizon senior executive, has been appointed as Voxeo's new CEO. Outgoing CEO Jonathan Taylor will remain at Voxeo as Chairman of the Board and is also now Chairman of the Board of Voxeo's newest subsidiary, Voxeo Labs.
Bob previously spent 28 years at Verizon and was a board advisor to Voxeo. He most recently served as Chief Marketing Officer and President for Verizon's Retail Markets Group and President of Verizon's Business Solutions Group, where he had full responsibility for revenue growth and customer service across the consumer, small business and medium enterprise segments. He will join Voxeo as CEO and board member, and will lead the company's operations and growth as it continues to dominate the mobile customer service industry through superior technology and customer obsession.
Bob's appointment allows Jonathan to focus on the growth of Voxeo Labs, the Company's newest subsidiary. Voxeo Labs enables agile communications APIs, frictionless business models, and carrier-class platforms for rapid telecommunications application development and delivery.
"After a six-month process to identify the ideal CEO for Voxeo, we found that the perfect leader was already on our board of advisors," said Jonathan. "Bob has been a trusted advisor to Voxeo and to me personally and is a valuable addition to our team. His extensive leadership experience and proven track record of success in the telecommunications and customer service industries fits perfectly with Voxeo's vision. We're extremely pleased to have Bob leading Voxeo through our second decade of growth and innovation."