ORLANDO - Central Florida based communications provider Voxeo, announced today that Bob Ingalls, a 33-year veteran of the telecommunications industry and former Verizon senior executive, has been appointed as Voxeo's new CEO. Outgoing CEO Jonathan Taylor will remain at Voxeo as Chairman of the Board and is also now Chairman of the Board of Voxeo's newest subsidiary, Voxeo Labs.
Bob previously spent 28 years at Verizon and was a board advisor to Voxeo. He most recently served as Chief Marketing Officer and President for Verizon's Retail Markets Group and President of Verizon's Business Solutions Group, where he had full responsibility for revenue growth and customer service across the consumer, small business and medium enterprise segments. He will join Voxeo as CEO and board member, and will lead the company's operations and growth as it continues to dominate the mobile customer service industry through superior technology and customer obsession.